CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles.

• Demonstrate baseline security skills for IT support professionals
• Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
• Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
• Support basic IT infrastructure and networking
• Configure and support PC, mobile and IoT device hardware
• Implement basic data backup and recovery methods and apply data storage and management best practices

CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles.

• Design and implement functional networks
• Configure, manage, and maintain essential network devices
• Use devices such as switches and routers to segment network traffic and create resilient networks
• Identify benefits and drawbacks of existing network configurations
• Implement network security, standards, and protocols
• Troubleshoot network problems
• Support the creation of virtualised networks

CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles.

• Analyse indicators of compromise and determine the type of malware
• Compare and contrast types of attacks
• Explain threat actor types and attributes
• Explain penetration testing concepts
• Explain vulnerability scanning concepts
• Install and configure network components, both hardware and software-based, to support organisational security
• Use appropriate software tools to assess the security posture of an organisation
• Troubleshoot common security issues
• Deploy mobile devices securely
• Implement secure protocols
• Compare and contrast identity and access management concepts
• Implement identity and access management controls
• Explain the importance of policies, plans and procedures related to organisational security
• Explain risk management processes and concepts
• Follow incident response procedures
• Summarise basic concepts of forensics
• Explain disaster recovery and continuity of operation concepts
• Compare and contrast basic concepts of cryptography

CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles.

• Effective influencing skills
• Working within agile projects
• Developing your critical thinking skills
• Problem solving and root cause analysis
• Effectively manage risk
• Building professional relationships
• Collaborating across team for creativity
• Communicating with intent

Lumify Learn is a new RTO (Registered Training Organisation) that provides quality, self-paced, industry and vendor-certified and nationally accredited Information Communications technology (ICT) training. It leverages 30 years of experience, skills and knowledge accumulated as leaders in this industry from being part of the Lumify Group.

Lumify Learn allows students to study their way, from anywhere, at any time, with industry-recognised courses and qualifications to let them hit the ground running upon graduation.

Focusing only on IT Training, Lumify Learn provides specialised pathways for career changers, career starters and upskillers to pursue or advance their IT careers. Lumify Learn is a proud member of the Lumify Group, the largest provider of non-accredited, vendor-certified IT training in Australia. With the Lumify Group, you can rely on a trusted partner that will support your educational needs throughout your professional journey, ensuring you have the tools and knowledge to succeed in the ever-evolving IT industry.

We have a mix of both nationally recognised courses and globally recognised vendor certifications. Nationally recognised qualifications can be identified with the Nationally Recognised Training logo. The Vendor Certifications will show the vendor name eg. Microsoft, AWS, CompTIA

At Lumify Learn, we know that there is more than one way to gain industry-relevant skills; whether that includes previous study or previous work experience. That’s why we offer several ways to recognise this experience, to help you fast-track your studies, and get you into your dream job faster.

Lumify Learn is a new RTO (Registered Training Organisation) that provides quality, self-paced, industry and vendor-certified and nationally accredited Information Communications technology (ICT) training. It leverages 30 years of experience, skills and knowledge accumulated as leaders in this industry from being part of the Lumify Group.

Lumify Learn allows students to study their way, from anywhere, at any time, with industry-recognised courses and qualifications to let them hit the ground running upon graduation.

Focusing only on IT Training, Lumify Learn provides specialised pathways for career changers, career starters and upskillers to pursue or advance their IT careers. Lumify Learn is a proud member of the Lumify Group, the largest provider of non-accredited, vendor-certified IT training in Australia. With the Lumify Group, you can rely on a trusted partner that will support your educational needs throughout your professional journey, ensuring you have the tools and knowledge to succeed in the ever-evolving IT industry.

We have a mix of both nationally recognised courses and globally recognised vendor certifications. Nationally recognised qualifications can be identified with the Nationally Recognised Training logo. The Vendor Certifications will show the vendor name eg. Microsoft, AWS, CompTIA

At Lumify Learn, we know that there is more than one way to gain industry-relevant skills; whether that includes previous study or previous work experience. That’s why we offer several ways to recognise this experience, to help you fast-track your studies, and get you into your dream job faster.